negii Inc.

Representative Director: Yuki Yamashita

4-910-7 Mitsumatsu
Nara-shi, Nara 631-0074
Japan

080-4249-9772

9:00 a.m. – 6:00 p.m.
Excluding Saturdays, Sundays, and Japanese public holidays

travelinginjapanfilm@gmail.com

https://travelinginjapanfilm.com

All filming plan prices are displayed on the relevant plan pages and include applicable taxes.

The official base currency for pricing is Japanese yen (JPY). Amounts displayed in U.S. dollars or other foreign currencies are provided for reference. The final amount payable will be displayed on the payment screen at checkout.

Unless expressly stated as included in a plan, Customers are responsible for their own transportation expenses, admission fees, food and beverage costs, and other personal expenses.

Customers are also responsible for any internet or communication charges incurred when accessing this website, making online payments, or downloading delivered files.

When using a credit card issued outside Japan, currency conversion fees or other charges may be imposed by the card issuer or other financial institution.

The filming service will be provided on the filming date confirmed at the time of booking.

Completed films will generally be delivered online within 30 days of the filming date.

For plans that include photography, the applicable photographs will generally be delivered online within 5 days of the filming date.

Delivery times may vary during peak seasons, holiday periods, or due to other unavoidable circumstances.

Payments are made online through Stripe.

After applying for the Service, Customers must pay the applicable fee through the payment page provided by the Company.

A booking is confirmed when payment has been completed and the Company has sent the Customer a booking confirmation.

Available payment methods will be displayed on the payment screen at checkout.

Due to the nature of the Service, returns or exchanges for reasons attributable to the Customer cannot be accepted after the Service has been provided.

For cancellations requested by the Customer, the following cancellation fees apply:

・11 days or more before the filming date: No cancellation fee
・3 to 10 days before the filming date: 30% of the Service fee
・1 to 2 days before the filming date: 50% of the Service fee
・On the filming date or in the event of a no-show: 100% of the Service fee

For rescheduling requested by the Customer, the following rescheduling fees apply:

・11 days or more before the filming date: No rescheduling fee
・3 to 10 days before the filming date: JPY 20,000
・1 to 2 days before the filming date: JPY 50,000
・On the filming date: Rescheduling is not permitted

Rescheduling is generally permitted only once, and the new filming date must be within 365 days of the original filming date.

If the Company determines that filming is not possible due to severe weather, natural disasters, or other circumstances, no rescheduling fee will be charged.

Please refer to the Terms of Use for further details.