Terms of Use

These Terms of Use (the “Terms”) set forth the terms and conditions governing the use of “Traveling in Japan Film” (the “Service”) provided by negii Inc. (the “Company”).

Anyone using the Service (the “Customer”) must review and agree to these Terms before applying for or booking the Service.

1. Application of These Terms and Confirmation of Booking

These Terms apply to all matters relating to the use of the Service between the Company and the Customer.

The details of the Service, including filming duration, filming locations, fees, and other conditions, shall be based on the plans described on this website and any additional information provided individually by the Company.

A booking shall be considered confirmed when, after the Customer submits an application, the Company has confirmed the filming details and schedule, payment of the applicable fees has been completed, and the Company has notified the Customer that the booking is confirmed.

If any individually agreed terms differ from these Terms, the individually agreed terms shall take precedence.

Customers who are minors must obtain the consent of a parent or other legal guardian before applying for the Service.

2. Filming Services

The Company will provide filming services by videographers and other necessary staff based on the plan selected by the Customer.

Filming routes, locations, and content may be changed due to weather conditions, congestion, transportation conditions, facility operating status, filming restrictions, safety considerations, or other circumstances.

Filming at temples, shrines, facilities, parks, or other locations may be restricted or prohibited at the discretion of the relevant owner, operator, or authority. In such cases, the Company will, where reasonably possible, propose an alternative filming method or location.

Unless expressly stated as included in the selected plan, the Customer is responsible for their own transportation expenses, admission fees, food and beverage costs, and other personal expenses.

If filming is delayed due to the Customer’s late arrival or other circumstances attributable to the Customer, the scheduled finishing time will, in principle, remain unchanged. If a significant delay makes it difficult to carry out the planned filming, the situation may be treated as a cancellation by the Customer.

3. Fees, Payment, Cancellations, and Rescheduling

The fees for the Service shall be the amounts displayed for each plan on this website, and the Customer shall make payment using the payment method specified by the Company.

The official price of the Service is based on Japanese yen (JPY). Any amounts displayed in U.S. dollars or other foreign currencies on the website are for reference only. Where payment in a local currency is available, the final amount payable will be displayed on the payment screen at checkout.

The date of any cancellation or rescheduling request shall be determined based on the time at which the Company receives the request, using Japan Standard Time.

Cancellations by the Customer

If the Customer cancels a confirmed booking for personal reasons, the following cancellation fees will apply based on the total booking fee confirmed at the time of reservation.

  • 11 days or more before the filming date: No cancellation fee

  • 3 to 10 days before the filming date: 30% of the booking fee

  • 1 to 2 days before the filming date: 50% of the booking fee

  • On the filming date or in the event of a no-show: 100% of the booking fee

If optional services or other additional fees were included in the confirmed booking, the cancellation fee may be calculated based on the total booking amount including such additional fees.

Rescheduling Requested by the Customer

If the Customer requests to change the filming date for personal reasons, the following rescheduling fees will apply.

  • 11 days or more before the filming date: No rescheduling fee

  • 3 to 10 days before the filming date: JPY 20,000

  • 1 to 2 days before the filming date: JPY 50,000

  • On the filming date: Rescheduling is not permitted

Requests to reschedule on the filming date cannot be accepted. If filming cannot take place on the scheduled date due to circumstances attributable to the Customer, it will be treated as a same-day cancellation and 100% of the booking fee will be charged as a cancellation fee. If the Customer wishes to arrange filming on another date, a new booking must be made.

Rescheduling is generally permitted only once. The new filming date must be within 365 days of the original filming date and must be selected from dates on which the Company and the filming staff are available.

The assigned videographer, photographer, or other staff members may change as a result of rescheduling.

If the Customer cancels after rescheduling, any rescheduling fee already paid will not be refunded. In addition, a cancellation fee may apply based on the rescheduled filming date. However, the total amount of the rescheduling fee and cancellation fee shall not exceed the total booking fee.

Rescheduling Due to Severe Weather or Other Circumstances

If the Company determines that filming cannot be conducted safely or appropriately due to severe weather, natural disasters, major disruptions to transportation services, or other circumstances, the Company will consult with the Customer and arrange a new filming date. No rescheduling fee will be charged in such cases.

If the Customer requests rescheduling due to weather or similar concerns while the Company determines that filming can proceed, the request may be treated as a rescheduling requested by the Customer.

If the Company is unable to provide the filming service for reasons attributable to the Company and no alternative date can be arranged, the Company will refund the fees already received for the applicable filming service.

4. Delivery of Films, Photographs, and Other Materials

The completed film and the selected video footage included in the applicable plan will generally be delivered online using a method designated by the Company within 30 days of the filming date.

“Selected video footage” means footage selected and organized by the Company from among the recorded materials that the Company determines to be suitable for delivery. The Company does not guarantee delivery of all recorded footage, unused clips, or other filming data.

For plans that include photography, the Company or the assigned photographer will select and retouch 30 photographs considered suitable as finished works. These photographs, together with the original photo files, will generally be delivered online within 5 days of the filming date. Customers may not specify which photographs are to be retouched.

Delivery times may vary due to peak seasons, holidays, weather conditions, or other unavoidable circumstances. In such cases, the Company will inform the Customer accordingly.

A download deadline may apply to delivered files. The Customer is responsible for saving the delivered files to their own device or storage location by the deadline specified by the Company. The Company is not obligated to store delivered files indefinitely.

The color grading, composition, editing style, selection of footage, music, and other creative elements of the delivered films and photographs shall be determined by the Company and the production staff based on their creative judgment.

Except in cases of clear data defects, errors attributable to the Company, or other circumstances where the Company determines that correction is necessary, re-editing, replacement of selected footage, or other revisions based solely on the Customer’s subjective preferences are not included in the Service fee unless otherwise agreed in advance.

5. Copyright, Usage Rights, and Publication of Filming Materials

Copyright and other intellectual property rights relating to films, photographs, and other works created through the Service shall belong to the Company or to the photographer, creator, or other legitimate rights holder.

The Customer may use the delivered films and photographs for personal, non-commercial purposes, including private enjoyment, sharing with family and friends, and posting on the Customer’s personal social media accounts.

Customers wishing to use the delivered materials for corporate purposes, advertising, sales promotion, resale, redistribution to third parties, or any other commercial purpose must consult with the Company in advance.

The Customer may not use music or other third-party copyrighted materials included in the delivered works beyond the scope permitted by the Company or the relevant rights holder.

The Company will not publish films or photographs in which the Customer can be identified on the Company’s website, social media accounts, advertisements, portfolio, or other promotional materials without the Customer’s prior consent.

If persons other than the Customer participate in filming, the Customer is responsible for obtaining any necessary consent from such participants for filming and for use within the scope set forth in these Terms.

If a minor participates in filming, consent must be obtained from the minor’s parent or other legal guardian.

6. Customer Responsibilities and Prohibited Conduct

When using the Service, the Customer must comply with applicable laws and regulations, the rules of each filming location, and any safety instructions provided by the Company’s staff.

The Customer must not engage in any of the following:

  • Any act that violates applicable laws or public order and morals

  • Any act that infringes the copyright, portrait rights, privacy rights, or other rights of any third party

  • Any act prohibited by the owner, operator, or authority responsible for a filming location

  • Any act that may endanger filming staff or third parties

  • Any act that significantly interferes with filming or the provision of the Service

  • Applying for the Service using false or misleading information

  • Any other act that the Company reasonably determines to be inappropriate for the provision of the Service

If the Company determines that changes, suspension, or cancellation of filming are necessary to ensure safety, comply with laws and regulations, or protect the rights of third parties, the Company may require such measures.

If filming cannot continue due to the Customer’s conduct, the situation may be treated as a cancellation by the Customer.

7. Cancellation of Filming, Force Majeure, Loss of Data, and Liability

The Company may be unable to provide all or part of the Service as scheduled due to natural disasters, severe weather, accidents, transportation disruptions, infectious diseases, facility closures, filming restrictions, sudden illness of filming staff, or other circumstances beyond the Company’s reasonable control.

In such cases, the Company will consult with the Customer and take reasonable measures appropriate to the circumstances, which may include rescheduling, changing the filming content, arranging substitute staff, or refunding the portion of the fees corresponding to services that could not be provided.

If a portion of the filming data becomes unusable due to equipment failure, recording media malfunction, data corruption, data loss, or other circumstances, but the Company is still able to produce and deliver the completed work originally contemplated as part of the Service, such circumstances alone shall not entitle the Customer to a refund or reshoot.

If the loss of all or a material portion of the filming data makes it impossible to produce and deliver the completed work originally contemplated as part of the Service, the Company will, depending on the cause and circumstances, take reasonable measures such as arranging a reshoot or refunding the portion of the Service fee corresponding to services that could not be provided.

If a reshoot is difficult due to the Customer’s travel schedule or other circumstances, the Company will take reasonable measures, including a refund, based on the nature and extent of the Service that could not be provided.

The Company shall not be responsible for loss or theft of the Customer’s personal belongings, accidents or injuries caused by the Customer’s own actions, disputes with third parties, or other losses not attributable to the Company.

If the Customer suffers damages due to reasons attributable to the Company, the Company shall be liable in accordance with applicable law.

Except in cases of willful misconduct or gross negligence by the Company, or where limitation of liability is otherwise prohibited by law, the Company’s liability for damages shall be limited to ordinary and direct damages and, to the extent permitted by law, shall not exceed the amount of the Service fee paid by the Customer to the Company for the relevant booking.

Except in cases of willful misconduct or gross negligence by the Company, or where limitation of liability is otherwise prohibited by law, the Company shall not be responsible for transportation expenses, accommodation expenses, travel expenses, or other indirect or incidental losses incurred by the Customer as a result of damage to or loss of filming data.

8. Amendments, Governing Law, and Jurisdiction

The Company may amend these Terms in accordance with applicable laws and regulations when necessary due to changes in law, changes to the Service, or other circumstances.

If these Terms are amended, the Company will notify Customers of the amendments and their effective date by posting them on the Company’s website or by another appropriate method.

These Terms and the Service shall be governed by the laws of Japan.

If any dispute arises between the Company and the Customer in connection with the Service, the parties shall first seek to resolve the matter through good-faith discussions.

If legal proceedings become necessary, unless otherwise required by applicable law, the district court or summary court having jurisdiction over the location of the Company’s registered head office shall have jurisdiction as the court of first instance.

If there is any discrepancy between the Japanese version of these Terms and a version in any other language, the Japanese version shall prevail.

Version 1 — Effective September 30, 2026

Traveling in Japan Film

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